Lead for growth and success

Lead for growth and success

Learning Outcomes

• Develop self-awareness, appreciate individual differences and plug the gaps with similarities.
• Search and optimize the deployment of available resources.
• Improve your decision making, address the root cause of problems.
• Learn to interpret through keen observation and seeing the big picture.
• Enhance your ability with a disciplined process considering short & long term goals.
• Use proactive communication to align with common ground. Build, trust, motivation and engagement.
• Improve your ability to learn by promoting a culture of inquiry openly and constructively.

Motivating self and others

Motivating self and others

Learning Outcomes

• Understand how people can be motivated.
• Know what motivates you.
• Apply the theories of motivation in the workplace to achieve results.
• Understand the relationship between motivation and job satisfaction.
• Substitute lethargic and dominating vocabulary with motivational communication.
• Implement a long-term plan to sustain the motivational techniques.
• Create a sense of purpose through goal setting and reaching targets.

Think out of the box

Think out of the box

Learning Outcomes

• Overcome the barriers to creativity and innovation.
• Challenge the status quo.
• Change attitude towards risk and encourage "out of the box" thinking.
• Stimulate to think differently and keep an open mind towards diverse perspectives.
• Understand how ideas are generated, shortlisted and implemented.
• Build resilience towards failure, it is a part of the innovation.
• Understand innovation and the associated misconceptions.

Working together with synergy

Working together with synergy

Learning Outcomes

• Recognize other's behavioural styles and accommodate their needs.
• Improve planning and problem-solving strategies.
• Build trust with diverse team members.
• Improve the team's interpersonal communication skills.
• Execute an action plan to ensure high-performing team behaviour.
• Communicate and enhance trust by utilizing teamwork as a strategy.
• Create and communicate your vision as a leader.
• Manage talent to improve employee performance, development and retention.

Performance management

Performance management

Learning Outcomes

• Give regular and effective feedback.
• Develop strategies to manage poor performance.
• Build rapport to generate trust and manage resistance.
• Use effective communication techniques to empower others.
• Manage high performers who can sometimes cause chaos.
• Incorporate evidence-based outcomes in performance management.
• Set appropriate behavioural targets as well as other quantifiable targets.
• Develop a culture that fosters high performance and high expectations.
• Understand what games people will play to "widen the goalposts”.
• Link reward recognition and feedback.
• Counter staff that have "quit and stayed”.
• Build self-control into performance discussions.

Decision making and problem solving

Decision making and problem solving

Learning Outcomes

• How to shift from thinking about "good decisions" to "good decision-making outcomes.”
• About new processes and tools to design and facilitate decision making in organization.
• How to structure best practices for post-decision implementation.
• Ask the right questions to uncover critical data required to make the best decision.
• Understand how to create the perfect decision statement.
• Apply problem-solving steps and tools.
• Identify common obstacles to effective problem-solving and decision-making.
• Use analysis, synthesis, and positive inquiry to address organizational problems.
• Evaluate solutions and anticipate likely risks • Identify reactions that impact negatively on ability to solve problems and make decisions.

Succeeding as first time managers

Succeeding as first time managers

Learning Outcomes

• Reiterate and reconfirm your roles and responsibilities as first-time leaders.
• Reiterate and reconfirm the link between your role and the business outcome.
• Take ownership of business results and individual team member growth.
• Effectively communicate expectations to your team.
• Coach team members to improve team productivity.
• Lead as well as manage your work at the same time.
• Motivate team members to drive performance.
• Learn the importance of effective & constructive feedback.

Embrace a culture of feedback

Embrace a culture of feedback

Learning Outcomes

• Identify feedback style in yourself and others.
• Recognize the benefits of feedback and the consequence of not offering it.
• Discover a four-step process to deliver feedback effectively.
• Avoid the most common feedback errors and debunk common feedback myths.
• Make an action plan to bring a culture of feedback to your organization.

Conflict management

Conflict management

Learning Outcomes

• Learn conflict management, group outcomes and effectiveness an organizational setting.
• Define your role in conflict management to maximize individual and team performance.
• Identify preferred style/s and strategies in influencing others to resolve the conflict.
• Demonstrate your skills in resolving conflict and confrontation.
• Apply enhanced communication skills at workplace to address the existing conflicts.

Professional ethics

Professional ethics

Learning Outcomes

• Enabling employees to identify and deal with ethical problems.
• Develop their moral intuitions, and align themselves to the organizational value system.